Troubleshooting Exodus Wallet Black Screen Issues on Windows 11

If you’re experiencing a black screen when trying to open your Exodus wallet on Windows 11, don’t panic! There are a few steps you can take to resolve this issue. Here’s a step-by-step guide:

Steps To Troubleshoot Exodus Wallet Black Screen Issues on Windows 11

1. Check for Running Exodus Processes

• “Press Windows key + R” to open the Run box
• Type “taskmgr” and hit Enter to open Task Manager
• Go to the Processes tab and look for any Exodus-related processes
• If found, select them and “click End task” to close them

📚Also Read: How to Troubleshoot Exodus Wallet Network or Connection Issues?

2. Update Graphics Drivers

• Right-click on your desktop and select Graphics Options
• Choose Update Graphics Driver
• Follow the on-screen instructions to update your graphics drivers

3. Reinstall Exodus

• Uninstall the existing Exodus wallet from your system
• Go to the official Exodus website and download the latest version for Windows 11
• Install the new version and see if the black screen issue is resolved

4. Downgrade to a Previous Version

• If the latest version is causing the black screen, try downgrading to an older version
• Visit the Exodus releases page and search for a stable version that worked for you previously
• Download the corresponding exodus-windows-x64-xx.xx.x.exe file and install it

5. Clear Exodus Cache

• “Press Windows key + R” to open the Run box
• “Type %AppData%” and hit Enter to open the Roaming folder
• Locate and delete the Exodus folder
• Restart your computer and open Exodus again

If none of the above steps resolve the black screen issue, you may need to restore your wallet from a backup. If you don’t have a backup, contact Exodus support for further assistance.

Remember, Exodus will never ask for your 12-word recovery phrase or private keys. Always keep them safe and secure.